Frequently Asked Questions and Policies

1. Does Lending Hands accept financial donations?
   Yes, we accept financial donations. We have donation envelopes we can send you or you may mail in a donation. You will be provided a receipt for your donation. All donations are deductible within the limits of the law. Lending Hands is a 501-c-3 tax-exempt non-profit organization.
2. How long may I borrow the equipment?
   You may borrow the equipment up to nine months. Unfortunately, we do not have enough equipment to give away for an extended period of time. Since we started in 2005, we have lost over $40,000 worth of equipment that has not been returned.
3. Does Lending Hands provide for pick-up and delivery?
   Unfortunately, we do not have the means to do pick-up and delivery. All equipment must be picked up and brought back by the client or a designated person.
4. Does Lending Hands provide a receipt for donated equipment?
   Yes, if requested, we will provide you with a receipt for the equipment you donate. We do not provide an estimate of the dollar value. You must determine the dollar value with the person who does your tax return. All donations are deductible within the limits of the law.
5. How may I volunteer with Lending Hands?
   Please give us a call if you wish to volunteer with Lending Hands. We will arrange a day and time for you to visit our facility and see what we do. You will observe the various volunteer opportunities we provide. Call us at 267-567-4381 or e-mail us at info@lendinghandsmi.org.
6. What areas of Michigan does Lending Hands serve?
   We assist people with equipment who live in Allegan, Barry, Berrien, Branch, Calhoun, Cass, Kalamazoo, St. Joseph and Van Buren counties in SW Michigan. Other areas may be served based on need.
7. When is Lending Hands open for business?
   Lending Hands is open Monday, Wednesday and Friday from 9:00 AM to 3:00 PM and Saturday from 9:00 AM to Noon. We are closed Tuesday, Thursday, Sunday and most holidays.
8. How do I contact Lending Hands?
   You may contact us by telephone, 269-567-4381, FAX at 269-567-4381 or e-mail at info@lendinghandsmi.org.
9. Does Lending Hands take donations of equipment?
   We take donations of the same kinds of equipment we loan out. We suggest you call or e-mail us before donating equipment. Call us at 269-567-4381 or e-mail to info@lendinghandsmi.org. We do not take lift chairs, scooters, electric wheelchairs or hospital beds.
10. May I just drop by to borrow equipment?
    We suggest you call ahead, 269-567-4381, before you need the equipment or check the availability of equipment on our website by clicking on the Equipment link at the top of this page. Sometimes we may not have the equipment you need and we don't want you to make a trip for nothing.
11. What equipment or items does Lending Hands not take as donations?
    We do not take scooters, electric wheelchairs, lift chairs, medications, breathing equipment, blood pressure equipment, hospital beds and other items. Please call or e-mail us concerning any of these or other items. Call us at 269-567-4381 or e-mail to info@lendinghandsmi.org.